BetMGM Indiana Sportsbook Review
- Array of parlay-based promotions
- Excellent user experience
- Quick, easy and safe payments
- Unique ‘Edit My Bet’ feature
- 24/7 customer support
- Apps are a bit ‘buggy’
- Would prefer deposit welcome bonus
It was back in February 2020 that BetMGM announced their plans to move into the Indiana market, and they have been a staple for sports bettors in IND ever since.
A joint venture between the MGM Resorts casino chain and European sports betting firm, Entain, BetMGM is the result of serious investment and time spent crafting what the operators believe is the best sportsbook platform in the US.
Many bettors already seem to agree, but do we? Our BetMGM Indiana review investigates.
The BetMGM Welcome Bonus
New customers at BetMGM Indiana are treated to the same welcome bonus as those who join the brand in other states, a risk-free first bet of up to $1,000. If your first wager with the firm wins, you will be paid out as normal. If it loses, you will be refunded your stake in free bets.
We have mentioned before that we prefer traditional deposit bonuses – say 100% on your first deposit up to $250 – as opposed to these risk-free bet offers, however, the good news is that at least the process of claiming the welcome package is easy to follow.
All you have to do is register an account with BetMGM Indiana, enter the promo code ‘MM1000’, make a deposit using the payment methods listed later in this review, and then place your first qualifying wager. This bet is the one that will trigger the bonus.
Happily, there aren’t too many terms and conditions to worry about. All you have to do is make sure that qualifying bet totals between $10 and $1,000, and note that free bets claimed over $50 will be paid out in denominations of 20% (under $50 you’ll get one lump sum).
Your free bets can only be used on sports markets – no casino, poker, etc, and if you cash out your free bet then it will be considered void and you will lose the money.
BetMGM Indiana Bonuses & Promotions
It’s with some confidence that we describe BetMGM Indiana as one of the most generous sportsbooks when it comes to ongoing promotions and offers.
It would be impossible to list them all here, and it should be noted that some are seasonal – we counted three high-quality, value-adding promotions linked to March Madness alone, for example.
The real strength of BetMGM’s promotions is in their parlay action, so if you like to place multiple-leg tickets, you will enjoy their same game parlay insurance offer of up to $25 if one leg lets you down – this is available for NBA, NHL, and Premier League soccer matches.
With Parlay Plus, your multiples of between four and seven legs will earn a profit boost – land a seven-leg ticket and you will earn up to 40% extra on top of your standard winnings.
In addition, if you are looking to build your BetMGM bankroll, note that they offer a refer-a-friend program. Here, you can claim $50 in cash for each buddy that signs up for an account, deposits, and wagers $50.
How to Sign Up at BetMGM
As sports bettors, we’re looking for a quick, easy, and hassle-free sign-up process – that’s exactly what BetMGM delivers.
The three-step process starts with nominating your email address and chosen password, before continuing with the standard personal questions – name, date of birth, address, social security number, etc.
You may need to verify your BetMGM Indiana account, and you can do this by sending one form of ID (driver’s license, passport, state ID card) and one proof of address document (bank statement, utility bill, etc).
We found the verification process to be speedy, with our details confirmed within eight hours of sending them.
The User Experience at BetMGM
When you compare the BetMGM Indiana user experience to that offered by many of their rivals, we would conclude that this brand comes out on top.
When you consider their desktop hub, you will probably come to the conclusion that there’s nothing particularly unique about it, with the menu of sports and events horizontally across the top of the screen and also listed vertically down the left-hand side.
Nonetheless, the devil is in the detail. The icons for each sport are crisp and high quality and the highlights reel of the best parlays and odds boosts that are available is a really nice touch. Of course, the speed of bet placement is of paramount importance, and the simple bet slip – simply choose your stake, see your possible return and then click bet – facilitates that.
When it comes to the mobile browser experience, we would suggest that this is perhaps the most efficient way to utilize BetMGM Indiana. They’ve cleverly taken the main perks of their desktop site but made it even more streamlined through the use of the buttons in the footer.
You’ll see the A-Z of sports stowed here, as well as the bet slip: each new leg you add is denoted on the bet slip icon, without creating an annoying pop-up on the screen.
The BetMGM apps, which are available for both Apple and Android devices, are based on the design of the mobile browser site.
Unfortunately, it’s noticeable that pages take a while to load, that there’s a lag when switching between sports or game-by-game, and that there’s even a delay between clicking on odds and then seeing selections added to your bet slip. That really does take the shine off the BetMGM apps.
Depositing and Withdrawing at BetMGM
It’s easy to make a payment into or out of your BetMGM Indiana account, and that’s mainly because all of the main boxes are ticked when it comes to the options they accept.
You can use Visa, Mastercard, and American Express to make a deposit, PayPal, Skrill, and other e-wallets, Play+ prepaid card, VIP Preferred e-check, PayNearMe, wire transfer, and online banking. To withdraw your winnings, you can use any of these methods bar American Express, Skrill, and online banking, with the additions of Cash at Cage and postal check.
Deposits are typically processed instantly, so you can be up and running with BetMGM Indiana in no time. There are no fees for either deposits or withdrawals, and you can expect your winnings to be with you in the following timeframes:
|Payment Type||Min/Max Deposit||Min/Max Withdrawal||Withdrawal Time|
|PayPal||$10/$5,000||$20/$5,500||Up to 24 hours|
|Wire Transfer||$10/$50,000||$20/$50,000||1-3 days|
|VIP Preferred||$10/$25,000||$20/$5,000||3-7 days|
|Play+||$10/$5,000||$20/$25,000||Within six hours|
|Cash @ Cage||$10/$50,000||$20/$10,000||Within 72 hours|
|Check by Mail||N/A||$20/$10,000||Up to 21 days|
With it being so easy to deposit and withdraw, there are no obstacles in your way at BetMGM Indiana. You can use your funds across sports, online casinos, and poker, and while the withdrawal times are pretty standard, these are typically determined by the merchant, and we found there to be no issues when making payments into our BetMGM account.
BetMGM’s Betting Options & Markets
We can say with some confidence that BetMGM’s spread of sports and markets is as comprehensive as you will find anywhere in Indiana.
All of the usual suspects are in place, alongside niche sports such as Aussie Rules, cricket, cycling, darts, rugby, and even lacrosse, and all of the key markets are here too – moneyline, spread, totals, quarter/half betting, player and team props, as well as futures.
BetMGM was one of the first sportsbooks to roll out the same game parlay option, so you can combine moneyline, totals, and prop picks on one ticket. There’s even the choice of cashing out live tickets, as well as editing bets to remove legs you feel less than confident about.
Of course, live sports betting is also a key component of BetMGM’s offering. The live odds have their own icon at the top of the screen for ease of access, and you’ll see a full A-Z of sports listed as well as events that are complemented by live streaming video.
Customer Support at BetMGM
The holy trinity of telephone, email, and live chat customer support is offered by BetMGM Indiana, although there’s a caveat about the former option.
There isn’t a dedicated support hotline in Indiana, but instead, you can call the firm’s centralized service – (304) 451-7981. However, you may need to jump through some hoops to get the help that you need. It’s worth noting that live chat is available 24/7, and you can email them directly through their help pages.
|Live chat||Via https://www.in.betmgm.com/en/mobileportal/contact|
We tried all three of the methods outlined above, and our recommendation is to go with live chat – the agent was personable, efficient and had resolved our issue within 15 minutes. An email response took around an hour, while the telephone support line required us to be put on hold and moved to different operators a number of times.
Comparing BetMGM Indiana’s Odds
To compare BetMGM’s odds with other Indiana sportsbooks, we can split our research into two distinct categories: game betting and futures.
For the former, we investigated an NBA game at random – Chicago Bulls vs Milwaukee Bucks. We took a look at the three main markets, and here’s how BetMGM stacked up:
- Moneyline – Bulls (BetMGM +240, joint best price), Bucks (-300, best price -275)
- Spread – Bulls +7.5 (BetMGM -110, joint best price), Bucks -7.5 (BetMGM -110, best price -103)
- Points Total – Over 234.5 (BetMGM +100, best price +104), Under 234.5 (BetMGM -110, joint best price)
The conclusion is that BetMGM does their own thing, and clearly, they were sweet on the Bucks and the overs line here. However, it’s pleasing to see so many ‘joint best’ prices offered, and note too that they have enhanced odds boosts for many key games.
As far as futures are concerned, there’s work to be done. We looked at the top ten in the betting for the Super Bowl, and found BetMGM to be the best price for just one of them – that, perhaps, isn’t good enough.
Responsible Gambling in Indiana
The whole point of sports betting is to have some fun, formalize your opinions and have some skin in the game. If you win, that’s just a bonus!
For some, wagering goes from a fun pursuit to problematic behavior that affects different parts of their life, but the good news is that there are plenty of ways to seek help.
BetMGM Indiana offers a range of tools to help you stay in control, including deposit and loss limits as well as specific limits on the amount of time you can stay logged in to your account. There’s also the option to put a temporary or long-term exclusion in place, locking you out for a given timeframe.
It’s with no reluctance that we recommend BetMGM as one of the best sportsbooks in Indiana.
This is not a perfect platform by any stretch, but those minor faults – the slow app, the weak futures odds – give way to plenty of positives. There’s an array of bonuses and promotions that add value to your betting, there’s a supreme desktop and mobile browser site and there’s a fast and efficient payments platform.
With a risk-free opening wager, there’s absolutely no harm in giving BetMGM Indiana a go – we suspect that many bettors in the state will be glad they did.
Yes – it is entirely legal to do so, and BetMGM Indiana offers a range of NCAA markets.
To claim your BetMGM Indiana welcome bonus, simply sign up for an account, use the promo code and make a deposit. Your first bet then becomes risk-free up to the tune of $1,000.
To claim the BetMGM welcome bonus, use the promo code MM1000.